Optimising performance in any organisation is an ongoing process. It can be as simple or as complicated as you like but its a necessity. Set objectives for your employees and make sure that they are SMART (Specific, Measurable, Achievable, Relevant and Time Framed)
As a starting point this guide can be useful;
Measure this on an organisational level too. If you implement a Performance Management Programme you should see an impact on your bottom line.
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